Frequently Asked Questions
Everything you need to know about your Nixon shopping experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-engraved pieces are final sale and cannot be returned.
Do your watches come with a warranty?
Yes, all Nixon watches are covered by a limited warranty against defects in materials and workmanship for a period of two years after original purchase.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and financing options through Affirm.
Are your products water-resistant?
Most Nixon watches feature specific water-resistance ratings ranging from 30m to 300m. Please check the individual product specifications for the exact rating of your model.